As always, excellent customer service. I go out of my way just to use their service department (30 minutes in the opposite direction from home and work). I rely on them to always do a great job in keeping my 10 year old Ram on the road!
Reviews for Karl Malone CDJR · page 25
Last updated: November 7, 2026
First - don't let the 4-star review deter you. Our experience is probably pretty unique. I do want to give a shout out to our salesman, Eric. He was very thorough, personable and ultimately the advocate we needed at the end of our buying and taking delivery process. We are in Utah for work, but live in Texas. Also, we brought our own financing, so this made our deal especially unique. The team at Karl Malone was great to work with, just some minor things could have made even this unique deal run a little smoother. All in all, we are very happy with the truck we bought and with the experience as a whole and will recommend this dealership to anyone who asks.
Great service, very prompt and honest. Highly recommend
Everything went very well in unbelievable time it took to finish job well done
Very polite professional, quick to get the work done
Eric Franson is the best! Down to earth and there to listen to a clients needs. If you want a great experience with a car salesman, I would send you to Eric at Karl Malone Heber!
They were knowledgeable about my issues and went right to fixing it without being sidetracked.
The team always takes care of us. Appreciate them.
Karl Malone always provides great service and thorough follow up! Always a first class experience!
What an experience we had at Karl Malone. Every single person we worked with went above and beyond to make sure we were happy and satisfied with our purchase. Thanks so much to everyone who works there we love our new Wagoneer!